Privacy Policy

Effective Date: 19/02/25

At B&L Dog Hospitality we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our dog walking, sitting, and training services through our website bldogs.net. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you when you use our Website and services:

• Personal Identification Information: Name, address, email address, phone number, and emergency contact information.

• Pet Information: Information about your dog(s), including breed, age, health, and behavioral history.

• Payment Information: Credit card or other payment details for service transactions.

• Usage Data: Information about how you interact with our Website, including IP address, browser type, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our dog walking, sitting, and training services.

• To process payments and manage your account.

• To communicate with you regarding services, appointments, and promotions.

• To respond to inquiries, feedback, or customer support requests.

• To maintain the security and integrity of our Website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us with services such as payment processing, booking systems, or marketing.

• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your user experience on our Website. These technologies help us analyse Website traffic, remember your preferences, and provide personalised content. You can control the use of cookies through your browser settings.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.

• Deletion: You may request the deletion of your personal information, subject to certain legal or contractual obligations.

• Opt-out of Communications: You can unsubscribe from our promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

B&L Dog Hospitality
07463715127 // 07710776765
bl.doghospitality@gmail.com